General Terms

Rent a car terms & conditions. No hidden costs! Rent a car at Chania & Heraklion airport with Full insurance. Value for money car rentals in Crete.

Payment methods

Accepted cards for payment of reservations:

  • visa
  • euro/mastercard
  • american express
  • diners club
  • maestro

 

the payment can be made by cash or credit card on the day of delivery.

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Car rental terms and conditions

  • Each driver must hold a valid driving licence for cars issued at least one year before the first day of the rental period and must be at least 21 years of age.
  • Have a valid European (for E.U countries) or international ( for countries that don't belong to E.U ) driving licence.
  • The renter is obligated to return the vehicle to the exact location and time according to the agreement with the surcharge and the presence of an employee. The abandonment of the vehicle creates responsibilities for the renter in case of any damage.
  • The company has the right to take the vehicle back at any time if the renter does not make good use of it. In this case, no refund will be given.
  • Ferrying the rental car is not allowed.
  • It's strictly forbidden the vehicle be used:
    a) for transportation of heavy items, b) for transportation of more people beyond its licence, c) to hire out anything in addition, to tow or take part in any car race (motor race), d) for transportation of inflammable materials, drugs and to commit illegal crimes.
  • In case of loss of key, it is replaced by the spare and the renter is obligated to pay for the new one.
  • The gasoline consumption is payable by the renter
  • Traffic fines e.g for disregarding traffic signs,excessive speed, parking in prohibited areas etc are to be payed by the renter.

Car pickup and return

Venus car rental offers free 24-hour pick up and drop off services at Heraklion or Chania International Airport.
Our representative will be waiting for you at the airport at the time of your flight arrival, ready to deliver you the car of your choice. We will provide you with road map of Crete and give useful tips about places to visit. Enjoy exploring Crete with your rental car and when it's time to return home, just leave you car at the airport and we will collect it from there.

Rent a car Insurance policy

The rates from Venus Rent a Car in Crete include:

-Fully comprehensive insurance CDW (Collision Damage Waiver),covering any damage to all vehicles,caused by the legal driver,with NO EXCESS.
-Third party insurance covers third person towards property damages and bodily injuries.
-Passenger accident insurance(PAI) covering the passengers against bodily injuries.
-Tires,wheels and underbody insurance covering all damages to tires wheels and underbody of the rental car.
-Fire insurance is included with NO EXCESS
-Theft insurance is included with NO EXCESS
-Glass breakage insurance with NO EXCESS

Exclusions:
The car insurance only covers damages which occur during normal,agreed-upon use of the vehicle
The insurance does NOT cover if:
-The rentee of the authorized driver is driving under the influence of alcohol, or other medication influencing the driver's capability of driving or his senses.
-The rentee,the authorized driver or passenger deliberately inflicts damage or destroys the vehicle
-Furthemore the insurance does not cover damages resulting from negligent actions.

IN CASE OF ACCIDENT:
The renter is obligated to inform our rental company in case of an accident at once. He/she has to take care of the collection of documents of proof (documentary evidence) and probative evidence in connection with the incident.